Carmel Realty Company is the leading luxury Brokerage and Property Management Company on the Monterey Peninsula. This local family-owned company was named the Business of the Year for Real Estate Services by the Chamber of Commerce.  Carmel Realty was also voted Best Real Estate Company for 9 years by Carmel Pine Cone readers, and voted the best company to work for on the Monterey Peninsula in 2015 and 2017- 2020. Carmel Realty Property Management was also voted best Property Management Company and best Luxury Vacation Rental Company by the Monterey Herald in 2017- 2019. The Carmel Realty Brand is one of the strongest brands on the Monterey Peninsula.  We support this brand with a full-service in-house Marketing Agency, made up of Photographers, Videographers, Graphic Designers, Copy Writing, Digital Marketing & Social Media Strategists, Marketing Managers and Media Planning. The graphic designer will manage and execute a wide variety of design and marketing campaigns across 2 companies and on behalf of close to 84 professional real estate agents.

Job Title: Estate Services Property Manager

Description:

ESTATE SERVICES PROPERTY MANAGER

Carmel Realty Company is currently searching for a full-time Estate Services Property Manager and team member to help manage the client experience of visiting owners' world-class homes in Carmel and Pebble Beach. Since 1913, Carmel Realty Company has been a locally owned family business, located in downtown Carmel and has enjoyed an impeccable reputation as the premier luxury brokerage and property management company on the Monterey Peninsula. We have consistently won awards for Best Place to Work, Best Real Estate Company and Best Property Management Company. Carmel Realty and its sister brand, Monterey Coast Realty, are now the largest independent real estate company on the Monterey Peninsula. If you would like to be a part of the team and expanding our incredible brand, please submit your resume to jobs5@carmelrealtycompany.com Please send your resume along with a cover letter.  

Estate Services Property Manager - Responsibilities

  • Conduct property inspections, collaborate on projects, maintenance initiatives and facilitate clear timely communication with resolution
  • Deliver exceptional customer service with keen attention to detail and follow-through
  • Provide personalized concierge services across all departments, including errands, and appointment scheduling with guidance from the team
  • Support division teams with administrative tasks and special projects
  • Coordinate and oversee vendor access, attend appointments and ensure quality standards
  • Maintain organized property records, inspection notes, and service documentation
  • Manage sensitive homeowner and guest information with discretion and confidentiality
  • Support onboarding and orientation for new homeowners, guests, or service providers
  • Maintain flexibility for occasional evening and weekend availability
  • Adapt to new projects and responsibilities as needed
  • Possess knowledge of home maintenance and troubleshooting (preferred, willing to train)

Required Skills & Qualifications

  • Outgoing, dedicated, and committed to delivering exceptional customer service.
  • Experience working with high-end clientele, with a strong understanding of confidentiality and discretion.
  • Basic understanding of property management principles.
  • Ability to multitask, prioritize, and stay highly organized in a fast-paced, dynamic environment.
  • Strong computer skills, including proficiency in Microsoft Outlook, Word, and Excel.
  • Forward-thinking and proactive in identifying and resolving issues. Excellent verbal and written communication skills
  • Opportunity for Advancement
  • 2 years or more of customer service experience in hospitality or concierge type of work, project collaboration, maintenance or similar areas of expertise
  • Property Management experience preferred
  • Provide your own reliable vehicle with mileage reimbursement for work travel

Full Description PDF


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